Terms & Conditions

This page explains Bambu’s terms and conditions for browsing this website and eating with us, seated or takeaway. Bambu is registered in england and wales, our VAT number is: 274216606.

 

Your use of this Web site

We’ve made an effort to ensure you can browse our website 24/7 however we’re not liable if this website for any reason or time is not online. This may be down to pre-planned maintenance or other unforeseen circumstances.

Likewise you’re not allowed to modify the contents of this website in anyway unless you have written consent from us. Our photographs, written copy and digital assets relating to our restaurant are copyrighted and use of these may violate copyright, trademark, and other laws.

 

Our prices and your payment

Although we’d like to think our prices displayed online are 100% accurate, we can’t always guarantee this. Sometimes our prices change so it’s always best to check with a member of the team within the restaurant first.

If the prices are different we’ll only be able to honor the prices in store.

We accept all GBP cash and major UK debit and credit cards. A 20% gratuity is automatically added to guests who eat with us in restaurant, but is not applied to takeaway orders.

 

Collecting a take-out ‘order

If you’re wanting to eat at home we offer a call and collect service for take out orders but unfortunately at this time are not able to deliver.

When collecting an order you should arrive at the time chosen over the phone and make yourself known to the team so they can bring it to you. Sometimes orders may take a little longer than stated over the phone, especially if it is a busy night for us.

 

Promotions

Every now and then we like to publish special offers and promotions.Sometimes we may attach specific terms and conditions to the offer which must be followed but if not the following will apply:

  1. Promotions and vouchers are not transferable, refundable in cash or replaceable if lost, destroyed or stolen.
  2. In the unlikely event of any dispute regarding a promotion or voucher, we reserve the right to withdraw the  offer at any time.
  3. We reserve in all cases the right to replace the stated prizes with prizes that we consider to be of broadly equivalent value.

 

Limitation of liability

To the fullest extent permitted by law and for any circumstances over which Bambu has no control of the consequences or which Bambu could not avoid by the exercise of reasonable care, Bambu excludes all liability arising out of its supply of food, drink and service and in particular shall not be responsible for any loss or damage, arising directly or indirectly out of or in connection with the subject matter of these terms.

 

Student Offer

You can find our terms and conditions for the student offer on social media here.

 

Need to find out more?

If you have any questions, complaints or claims please contact Bambu by emailing marketing@bamburestaurant.co.uk

 

Stay up to date

From upcoming events to offers, specials and more, stay up to date with the latest information from Bambu Colchester.

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